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STORE POLICY
Customer Care
At STING, we are committed to providing a service as precise as our tools. Whether you have questions about our Damascus steel, need help with a custom engraving, or want to track your order, our team is here to help.
Your satisfaction is our priority. If you encounter any issues with your Sting micro knife, please reach out to us through our "Let's Chat" feature or the contact form. We aim to respond to all inquiries within 24 hours, ensuring that your experience with our brand remains seamless and premium.
Privacy & Safety
Your privacy and security are of the utmost importance to us. We use industry-standard encryption and secure third-party payment gateways (like Stripe and PayPal) to ensure your banking information is processed safely.
We only collect the data necessary to fulfill your order and provide updates. Your personal information will never be sold or shared with third parties for marketing purposes. At STING, we value the trust you place in us as much as the quality of our craftsmanship.
Wholesale Inquiries
Are you a boutique retailer, an EDC specialty shop, or looking for a unique corporate gift? We welcome wholesale partnerships for those who share our passion for micro-engineering and premium craftsmanship.
For wholesale inquiries, bulk orders (such as groomsmen or corporate sets), or stockist opportunities, please contact us directly. We offer tiered pricing and can discuss custom engraving options to align with your brand or event needs. Let’s bring the micro-revolution to your customers.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments